Nursing clinic aide

Job Description

• Verify patient information against the presented ID, ensuring accuracy in full name, date of birth, email address, contact number, and Maxicare card details
• Assess patients including checking of vital signs, medical history, and symptom evaluation before consulting with the Primary Care Physician or undergoing any diagnostic procedures in the clinic
• Verify patient details / status through Payor link
• Confirm the availability and coverage of the requested procedure under the patient's HMO benefits
• Queue patients to Primary Care Physician through emedcore for consultation and/or ancillaries for diagnostics

• Perform electrocardiograms (ECG) and endorse readings to Cardiologist

• Provide excellent customer service to all patients by addressing all their concerns with empathy and professionalism
• Assist scheduling appointments, answering phones, emails and managing patient inquiries
• Ensure that patients are being attended to in a timely manner
• Promote customer feedback and address any concerns from members regarding their availment

• Maintain accurate and up-to-date patient records and documentation
• Ensure accurate reporting of the clinic's daily census
• Submit the End of Duty (EOD) report that documents the tasks completed throughout the day along with any additional special endorsements.
• Send out patient results based on turnaround time
• Refrigerator temperature monitoring
• Perform daily clinic schedule endorsement, including:
• Schedule of doctors for the day
• Doctors on leave with respective relievers
• Special instructions from doctors regarding their duty
• Arrange for doctors/staff reliever if necessary
• Safely store and manage all medical consent and relevant forms in compliance with the Data Protection Act (DPA) policy
• Perform regular inventory of vaccines, medical and clinic supplies
• Print medical results upon patient request

• Ensure sterilization and proper storage of medical instrument
• Obtain consent forms, waivers, or any applicable forms from patient prior to actual procedure
• Assist the Primary Care Physician during Annual or Executive Check-up of members
• Perform administrative tasks during Annual or Executive Check-up of members
• Other duties that may be assigned from time to time

• Graduate of any medical allied course; preferably BS Nursing
• Preferably with certification in Basic First Aid
• Familiar with patient scheduling systems and electronic health records
• Must possess basic knowledge of clinic operations and customer service protocols
• Computer proficient
• Excellent interpersonal and communication skills
• Proficient in using scheduling software, electronic health records, and basic office applications
• Compassionate and sincerely dedicated to assisting patients
• Capable of working in a fast-paced environment
• Positive team player and displays a strong work ethic
• Detail-oriented and flexible

Work location

PUERTO PRINCESA CITY (CAPITAL), PALAWAN

Remarks

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