Assistant Learning and Growth Manager

The role involves conducting training needs analyses, managing budgets, organizing learning resources, and maintaining compliance with corporate training standards. In addition, the Assistant Learning and Growth Manager supports employee relations activities, internship programs, and internal communications, while fostering strong collaboration across departments and external learning partners.

Key Responsibilities:

• Develop, implement, and monitor training policies, annual training needs analysis, training plans, and budgets in line with corporate guidelines.
• Organize and conduct in-house and external training programs, including OJT and management trainee programs, while ensuring effective resource utilization and training evaluation.
• Maintain accurate training records, update training manuals, ensure compliance with learning standards, and manage learning systems.
• Foster collaboration with department heads, trainers, sister properties, and educational institutions to support associate development and continuous learning.
• Lead and manage employee relations programs and internal communications, including hotel events, associate engagement activities, and knowledge refresher initiatives.

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, Education, Hospitality Management, or a related field.
• Minimum of 2–3 years of experience in learning and development, training coordination, or HR, preferably in the hospitality industry.
• Strong understanding of adult learning principles and training evaluation methods.
• Familiarity with corporate training standards, HR operations, and hotel brand service standards.
• Experience in organizing employee events and engagement activities.
• Knowledge in managing on-the-job training (OJT) and internship programs.
• Proficient in using Microsoft Office applications; knowledge of Learning Management Systems (LMS) is an advantage.
• Excellent facilitation, presentation, and communication skills (verbal and written).
• Strong interpersonal skills with the ability to build relationships across departments and with external partners