B2B Order Management / Sales Operations Specialist

B2B Sales Operations Coordinator

Where customer orders become revenue — and where your next move is up.

It's fast, it's detail-driven, and it sits right at the intersection of sales, operations, and the customer.

We grow people here.

• Convert incoming customer purchase orders into sales orders in our order management system — bulk, replenishment, manual, and partner entry
• Coordinate fulfillment: warehouse selection, routing, and dropship stream monitoring
• Keep inventory and availability aligned, and communicate it clearly to buyers
• Be the go-to for tracking, shipping, and post-order questions from partners
• Spot issues early and escalate them before they become problems
• Run reserve, return, and B2B performance reports — and translate the numbers for sales and accounting
• Route invoice requests, vendor agreements, and customer reference/Net-terms checks to the right hands

Where you'll grow (with training) Conversion-layer support for our eCommerce channels:

• Standard pricing + availability responses
• Quote creation, execution, and volume-quote support
• Opportunity follow-up and tracking
• Day-to-day sales-team support, with pricing/strategy exceptions escalated up

• 3–5+ years in sales operations, order management, account coordination, or customer-facing support (B2B is a big plus)
• You've worked the sell side — supporting customers and sales teams, not procurement
• Comfortable living in an order management/ERP system and juggling many active orders at once
• Sharp on details, calm under volume, and a clear communicator with partners and internal teams
• Energized by ownership and a visible path into sales support

Purchasing/procurement background isn't what we're after here — this is a customer- and sales-facing role.