[ref. a16705804] Customer Service Representative (Airline Account) | Cebu City
The HIRD Cebu Full-time
Customer Service Representative (Airline Account) | Cebu City
₱30,000 SIGNING BONUS | 1-DAY ONSITE HIRING
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for a leading airline account. If you’re passionate about travel, have excellent communication skills, and love helping people, this is the perfect opportunity for you!
Qualifications:
- Senior High School graduate or at least 2nd year in college (4 semesters)
- Minimum of 6 months BPO experience (voice)
- Willing to work onsite in Cebu City
- Comfortable with night shifts and shifting schedules
What’s in It for You:
- ₱30,000 signing bonus
- Competitive salary and comprehensive benefits
- 20%-night shift differential
- Full HMO coverage from Day 1
- Company Facilities
Role Overview:
- Handle inbound and outbound calls from international customers
- Respond to flight-related inquiries and process refunds
- Assist with bookings, complaints, and ensure first-call resolution
- Accurately document customer interactions and transactions
Apply now and be part of an exciting industry that connects the world!
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