National Key Accounts Lead - Cebu

Location: Cebu

Reporting Relationships:

• Reporting to: National Key Accounts Group Manager
• Number of Direct Reports: N/A

Role Overview

The National Key Accounts Lead is responsible with developing business opportunities between the company and assigned key accounts with specific responsibilities in business development, operations management, accounts receivables and resource planning.

Key Roles and Responsibilities

• Acts as the Company’s Point of contact (POC) to the assigned accounts. Communicates changes and new programs to accounts
• Does the Sell-in and negotiation of business initiatives with Customer
• Gathers data for customer service and understanding each account’s peculiarities as reference in meeting the account’s business requirements
• Manages the contract and trading terms agreement of assigned accounts by negotiation and identifying opportunities for profit growth
• Aligns with internal stakeholders for business planning and facilitates joint planning session with accounts
• Initiates Top to Top engagement with accounts and leads business review presentations

• Conducts orientation to accounts regarding proper product handling
• Monitors Bad Order retrieval from accounts
• Ensures service level is met by monitoring account orders, deliveries and providing corrective actions if needed
• Does customer call/operations review with accounts

• Monitors accounts receivable by doing a check and balance of Aging Trial Balance (ATB)
• Manages Trade credit by preparing Credit Application Form (CAF) for customer updates and collecting required supporting documents from accounts
• Requests for Approval For Release of Held Orders (AFRHO) and writing-off bad debts for accounts with AR concerns

• Budgets Direct Marketing Expense (DME) & Deduction From Revenue (DFR)
• Prepares all required forms and tracks deployment/pull-out/transfer of commercial assets to and from accounts
• Ensures timely servicing of CDE in the accounts
• Provides forecast of commercial assets for annual capex
• Coordinates with merchandisers’ coordinator for any Head Office Key Accounts directives
• Monitors merchandisers’ productivity in assigned accounts

• Does analysis and reports related to sales and contracts
• Prepares Database Management Application Form (DMAF) and collects the required supporting documents for customer updates
• Creates and updates account/area factbook and Customer Connection Bank (CCB)
• Reviews customer data, equipment master file to ensure database accuracy

• Graduate of any Business-related courses
• With at least 2 years of key accounts management preferably in FMCG industry
• Very good communication skills
• Strong analytical and negotiation skills
• Distributor management is a plus
• Driver's License for 4-wheels

Company Socials

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