Customer Service Representative (Voice) - Angeles City, Pampanga

Click the link to apply:

https://forms.gle/omqpraprtnu7H7oA8

WAVE 53 | START DATE: JUNE 8, 2026

Qualifications:

• At least Senior High School Graduate/Highschool graduate (Old curriculum)
• VOICE CSR - with or without BPO experience
• Excellent written and spoken English communication skills
• Applicants must be willing to work in an office-based setup
• Applicants must be willing to work in Marquee Mall, Angeles City Pampanga
• Willing to work during Manila night hours (shifting schedules) and weekends

Primary Duties and Responsibilities:

• Connect with our clients to build relationships, provide excellent customer service and create raving fans for the business.
• Create a genuine connection with our customers, and identify customer concerns and needs proactively.
• Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one call.
• Provide feedback and help escalate customer concerns in a timely manner significant to customer service executives.
• Stay up to date on all relevant company and product updates and information

WHAT WE OFFER:

• Career advancement opportunities
• Fun environment
• Great rewards and recognition program
• Monthly performance incentives