Sales Admin Support – Group Retail Sales

QUALIFICATION:

• Proven experience in a sales administration and operations
• Strong organizational and time-management skills with a focus on accuracy.
• Microsoft Office Suite (Excel, Word, PowerPoint) and Canva preferred
• Strong analytical skills with the ability to generate and interpret data reports.
• Excellent attention to detail and ability to work with large datasets.
• Comfortable communicating and collaborating across various departments and accounts
• Ability to manage multiple tasks simultaneously and meet deadlines

Key Responsibilities:

Data Organization and Management:

• Maintain and organize sales data, ensuring accuracy and timely updates
• Generate and manage reports related to sales performance, KPIs, and customer data analysis.
• Ensure all sales transactions are logged correctly and up to date.
• Provide support for the team by organizing data for analysis, trends, and forecasting.

Payment and Order Processing:

• Process and track account order and delivery, ensuring timely and accurate invoicing.
• Coordinate with the finance department to ensure that payment schedules are followed and resolve any payment-related issues.
• Oversee the preparation and submission of sales orders, ensuring compliance with internal procedures and customer requirements.
• Manage and follow up to resolve payment discrepancies as needed.

Sales Documentation and Reporting:

• Ensure that all sales-related documents, including contracts, invoices, and agreements, are properly stored and organized in the company database.
• Generate periodic sales reports, tracking performance, order and delivery activities.
• Assist in the preparation of sales presentations and internal reports for leadership.

Cross-Department Collaboration:

• Work closely with sales, finance, plant operations, etc. to ensure seamless communication and coordination for timely delivery and order replenishment .
• Help address any operational issues and collaborate with relevant departments for resolutions.

Sales Process Optimization:

• Contribute to the continuous improvement of GRS by identifying inefficiencies in the sales or payment processes and proposing solutions.
• Ensure compliance with sales policies and procedures to maintain consistency across operations.