Back Office Support - Finance and Accounts Officer

Key Outcomes and Responsibilities

Financial Analysis and Investigations:

• Assist in conducting financial investigations and audits.
• Analyze financial data to identify trends, variances, and areas for improvement.
• Perform end-of-financial-year reconciliations and prepare balance sheet reconciliations.
• Ensure accurate financial record-keeping and reporting, with prompt resolution of discrepancies.

Compliance and Procedures:

• Follow procedures for processing receipts, credits, and refunds.
• Maintain organized and up-to-date financial records.
• Generate and distribute financial statements.
• Report financial discrepancies to Senior Management, providing insights and recommendations.

Accounts Receivable:

• Process and record student payments accurately.
• Review and follow up on outstanding accounts receivable, ensuring timely fee collection.
• Research and resolve payment discrepancies.
• Apply appropriate late payment fees and negotiate payment plans.
• Conduct debt collection calls to recover overdue payments (experience preferred).

Accounts Payable:

• Process vendor payments and verify invoices.
• Prepare bank reconciliations and deposits.

Additional Tasks:

• Modify fees and invoice dates as needed.
• Send and upload enrolment invoices (SOF).
• Synchronize DS payments and update status for tasks assigned from Perth.
• Handle email inquiries and assign Freshdesk email tickets.
• Provide regular updates on inquiries and investigations.
• Inbound/Outbound Calls

Prioritize Workplace Safety:

• Adhere to workplace health and safety policies.

Drive Innovation and Continuous Improvement:

• Participate in organizational initiatives and recommend sensible changes for improvement.

Other tasks that may be assigned by the supervisor and/or Operations Manager.