Technical Support Representative for Security Camera Brand
Join Our Team of Tech-Savvy Problem Solvers!
Who We Are:
We’re a dynamic, award-winning BPO company partnering with a TOP Amazon brand revolutionizing home security through cutting-edge cameras, doorbells, and smart technology. Recognized as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing," we’re on a mission to empower global e-commerce brands—and we want YOU to help us shape the future of customer experience.
Your Impact:
As a Customer Support Specialist, you’ll be the frontline hero for customers worldwide. Every day, you’ll:
- Solve complex tech challenges—troubleshoot camera setups, fine-tune motion detection, and resolve recording issues with confidence.
- Deliver exceptional service via phone, chat, and email, turning frustrations into loyalty with your professionalism and empathy.
- Learn and grow in the fast-paced world of smart-home tech, mastering products that keep homes safer and families connected.
Why You’ll Love This Role:
- Work from anywhere in the Philippines—enjoy flexible remote work with a supportive team.
- Grow your career with funded training, mentorship, and clear pathways to advancement.
- Be rewarded: Competitive pay, holiday bonuses, annual leave, and performance incentives.
We’re Looking For:
✅ Tech enthusiasts eager to master smart-home innovations.
✅ Natural communicators with flawless English and a knack for simplifying tech jargon.
✅ Problem-solving pros who thrive under pressure and love turning "I need help" into "Thank you!"
✅ Lifelong learners with a university degree and a hunger to grow.
Perks That Matter:
- ? Stability: A reliable setup (internet, power, quiet space) lets you focus on success.
- ? Award-winning culture: Join a team celebrated for its people-first values and innovation.
- ? Global impact: Support customers in 70+ countries and be part of a brand trusted by millions.
Ready to Power the Future of Home Security?
If you’re passionate about tech, driven to excel, and ready to grow with a company that invests in YOU, we want to hear from you. Let’s build smarter homes—and brighter careers—together.
Apply today—your next adventure starts here! ?
Proudly remote | Award-winning employer | Innovators in tech support