People Operations Lead | Makati
MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.
The People Operations Lead oversees the day-to-day operations of the Human Resources team, ensuring that all people processes are executed with excellence and efficiency. This role is responsible for bridging the gap between company strategy and departmental execution, managing team performance, and maintaining a supportive environment to help our staff deliver healthcare services to patients.
Why Join MedGrocer?
You will have the autonomy to refine internal HR workflows and lead impactful operational projects, providing significant professional growth as you manage and develop a dedicated team. By ensuring our internal teams are well-managed and supported through efficient HR processes, you directly enable the organization to improve the health of patients through our digitally-enabled platform.
Key Responsibilities- Supervise daily HR operations, including the end-to-end recruitment process, employee onboarding, and record management to ensure operational efficiency.
- Oversee the timely and accurate processing of payroll and benefits administration in compliance with Philippine tax and labor regulations.
- Facilitate performance management cycles by providing guidance to supervisors and ensuring consistent feedback loops across the organization.
- Serve as the primary point of contact for employee relations, addressing grievances and implementing engagement initiatives to maintain a positive culture.
- Monitor and report on HR metrics to identify areas for process improvement and ensure all activities align with established company policies.
- Health Coverage: HMO benefits to ensure your health and peace of mind.
- Medicine Subsidies: Quarterly medicine vouchers for use on our website.
- Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.
- Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.
- Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.
Application Process
Our application process typically takes one to three weeks, depending on your availability and progress:
Step 1: Submit your application form and complete the online assessment within seven days. Afterwards, results are shared in one to three business days.
Step 2: Qualified candidates attend a full-day onsite evaluation. Please arrive at the venue between 8:00 AM and 9:00 AM. The detailed schedule is as follows:
Initial Assessment- 8:00 AM - 10:00 AM: Onsite Assessment in 30-minute Batches
- 10:30 AM – 12:00 PM: HR Panel Interview
- 12:00 PM – 1:00 PM: Lunch Break
- 1:00 PM – 4:00 PM: One-on-One Interviews
- 4:00 PM – 5:30 PM: CEO Forum
Progression depends on performance at each stage. HR will notify you if your evaluation concludes early.
Step 3: Final review and background checks occur within three business days. Additional interviews may be requested.Step 4: Receive final results within five to seven business days.
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 2-3 years of experience in an HR management or senior supervisory role.
- Practical knowledge of Philippine labor laws, payroll standards, and HR administrative best practices.
- Proven ability to lead and develop a team while managing multiple operational tasks simultaneously.
- Must be willing to work onsite in Makati City.