Field Collection Officer

apartmentBillease placeCabanatuan calendar_month5/1/26

About the Role

We are looking for a Field Collection Officer who will be responsible for managing delinquent accounts through field visits, customer coordination, and effective collection strategies. This role requires strong communication skills and the ability to negotiate payment solutions while maintaining a positive customer experience.

Hiring Locations:

Cabanatuan City
Jaen / Sta. Rosa / Gen. Tino / Penaranda / San Leonardo / Zaragoza
Guimba / Talavera / Aliaga / Sto. Domingo / Cuyapo / Quezon / Nampicuan

What You’ll Do

Conduct field visits to customers with past-due accounts
Communicate with customers to discuss account status and payment options
Negotiate and agree on repayment arrangements
Follow up on payment commitments and ensure timely collections
Accurately record collection activities and customer interactions
Escalate unresolved or high-risk accounts when necessary

Why Join Us?

At BillEase, we make financial services simple and accessible. Be part of a growing fintech company where your work directly impacts customers’ financial journeys.

Perks & Benefits

Competitive salary package
Performance-based incentives
Career growth opportunities
Dynamic and supportive team environment
Experience in field collections, credit, or related roles
Must have a valid driver’s license
Must own a motorcycle
Willing to do fieldwork within assigned areas
Strong communication, negotiation, and problem-solving skills
Computer literate

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