Logistics Manager

WHR Global Consulting is hiring a Full time Logistics Manager role in Taguig, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning, Afternoon
• Tuesday: Morning, Afternoon
• Wednesday: Morning, Afternoon
• Thursday: Morning, Afternoon
• Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Expected salary: ₱60,000 - ₱80,000 per month

LOGISTICS AND CUSTOMER SERVICE MANAGER

SETUP: Day shift, onsite, full time

• Develops and implements process to ensure smooth daily operation:
• Quotation: Oversee CSD compliance in handling quotes efficiently and within established timelines.
• Purchasing: Coordinate order fulfilment, address queries, and resolve requests or complaints.
• Warehouse: Oversee warehouse operations, ensuring compliance with inventory control, receiving, and shipping procedures.
• Align departmental goals and objectives with the company’s overall strategy.
• Engage with customers to identify process improvements and collaborate on solutions to address procedural gaps.
• Foster communication with the local team, sharing ideas and providing leadership, guidance, and mentorship to staff.
• Report regularly to management on progress against key business metrics.
• Lead process improvement initiatives to enhance operational efficiency, cost control, and customer satisfaction.
• Ensure compliance with ISO standards, company policies, Customs, and PEZA regulations, while maintaining audit readiness.
• Ensure adherence to processes, timely completion of tasks, and maintenance of service quality standards.
• Resolve escalations and address special customer requests by implementing effective solutions.
• Initiate and lead projects aimed at enhancing operational efficiency and effectiveness.
• Coach, mentor, and develop associates, empowering them to exceed expectations while creating opportunities for career growth and succession planning.
• Other duties as assigned to support business needs.

QUALIFICATIONS:

• Bachelor’s degree in Business administration or equivalent combination of education.
• 5+ years of relevant Business Operations experience.

-