Implementation Specialist | WFH | Night Shift | Weekends off - ref. g27043003
EMAPTA Makati Full-time
Turn Process into Progress
Be the expert who ensures every implementation runs smoothly and every client stays confident. In the world of benefits and compliance, your precision powers peace of mind. Take your expertise in benefits implementation to the global stage. This role offers you the chance to build a meaningful career in the outsourcing industry while enjoying international exposure.It's your time to make your mark, grow globally, and thrive from the comfort of home.
Job Description
As an Implementation Specialist, you will configure benefit plans, manage data integrations, and oversee case implementations from start to finish. You'll collaborate with internal and external teams, validate setup accuracy, and troubleshoot discrepancies while ensuring all client onboarding processes are compliant and seamless.
Job Overview
Employment Type: Full-timeShift: Night shift; 9PM to 6AM (PH Time) for the training period and will shift to 4PM to 2AM (PH Time) afterwards
Work Setup: Permanent WFH
Exciting Perks Await!- Competitive Salary Package
- Night differential pay to maximize your earnings
- HMO coverage with free dependent upon regularization
- Permanent WFH arrangement
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
- 1-2+ years of experience in benefits administration, health insurance implementation, or case building
- Strong understanding of group health insurance products, including MEC, MVP, level-funded, and self-funded plans
- Experience working with benefits administration platforms (e.g., EDI systems, TPA software, or enrollment platforms)
- Proficiency in handling enrollment data, eligibility files, and carrier integrations
- Excellent attention to detail, problem-solving skills, and ability to manage multiple tasks in a fast-paced environment
- Strong communication and collaboration skills to work effectively with internal teams and external partners
- Experience with API integrations and data mapping (preferred)
- Familiarity with compliance regulations (ACA, HIPAA, etc.) is a plus
Your Daily Tasks
Case Setup & Configuration:
- Configure employer group benefits, including MEC, MVP, level-funded, and self-funded plans
- Input plan details, rates, eligibility rules, and carrier requirements into the system
- Ensure all case builds meet compliance, regulatory, and business requirements
Implementation & Onboarding:
- Support the implementation process for new clients and renewals from beginning to end
- Work with brokers, TPAs, underwriters, and internal teams to validate plan setup
- Conduct data audits to ensure system accuracy and troubleshoot discrepancies
Data Management & System Integration:
- Load and validate enrollment data and eligibility files
- Collaborate with IT and development teams for API integrations with carriers and vendors
- Maintain documentation for system configurations and implementation processes
Client Support & Troubleshooting:
- Serve as a key point of contact for implementation-related inquiries
- Provide ongoing support for case modifications, corrections, and updates
- Identify process improvements to enhance implementation efficiency
About the Client
Our client is a forward-thinking outsourcing company that streamlines benefits administration for modern businesses. They specialize in simplifying the complexity of health insurance implementation, making it easier for clients to stay compliant, connected, and confident.Their team thrives on precision, speed, and clarity-driving success across industries through expert-led solutions.
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation.Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
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