Manila - Web Implementation Lead (Webflow)
Eastvantage Manila Full-time
Job Summary
The Team Leader – Implementation Specialists plays a critical role in ensuring the successful delivery of website builds and CRM configurations. This position is responsible for supervising a team of Implementation Specialists, ensuring tasks are completed accurately, on time, and in alignment with client expectations and internal quality standards.The Team Leader oversees daily operations, provides technical guidance on platforms like Webflow and GoHighLevel, and drives continuous improvement in team performance and processes. This role requires a blend of leadership, project coordination, quality assurance, and hands-on knowledge of digital tools to support the client’s onboarding and success journey.
DUTIES AND RESPONSIBILITIES
Team Management & Oversight- Lead, mentor, and manage a team of Implementation Specialists (junior to mid-level) handling Webflow and GoHighLevel configurations
- Monitor individual and team performance using task trackers (e.g., ClickUp, Linear) and quality checklists
- Conduct regular 1:1s, coaching sessions, and performance reviews
- Assign tasks based on team workload and expertise
- Ensure timely delivery of high-quality outputs and troubleshoot issues as needed
- Coordinate project timelines, client requirements, and internal updates
- Review outputs for completeness, functionality, and client branding standards (e.g., Webflow pages, CRM automations)
- Identify and recommend process improvements to enhance efficiency and output quality
- Maintain documentation of workflows, checklists, and SOPs
- Act as the main point of contact between the client, specialists, and other cross-functional teams
- Collaborate with developers or product owners when custom solutions or escalations are required
- Facilitate team meetings, knowledge sharing, and training
- Onboard new hires and provide technical training on Webflow, GoHighLevel, BugHerd, and related tools
- Encourage continuous skill development and tool proficiency
- Lead internal QA audits and post-implementation reviews
- 3+ years of experience leading digital production or support teams
- Deep understanding of content moderation, CRM workflows, and task delegation
- Strong reporting skills using dashboards and documentation tools (e.g., Notion, Linear)
- Hands-on experience with Webflow and GoHighLevel is strongly preferred
- Proven ability to manage technical tasks and supervise multiple projects
- Strong leadership, coaching, and team development skills
- High attention to detail and QA mindset
- Strong time management and ability to multitask in a fast-paced environment
- Proactive, solutions-oriented, and committed to team success
- Comfortable working with checklists, systems, and client-facing communication
- Tech-savvy and continuously learning emerging tools and methods
- Familiarity with tools such as ClickUp, BugHerd, Slack, Zoom, Google Workspace, and Loom
EastvantageQuezon City, 10 km from Manila
Management & Oversight
• Lead, mentor, and manage a team of Implementation Specialists (junior to mid-level) handling Webflow and GoHighLevel configurations
• Monitor individual and team performance using task trackers (e.g., ClickUp, Linear...
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Job Description
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