Sales Support | Work from Office

We’re Hiring: Sales Support!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for Sales Support to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Schedule: Morning Shift

Key Responsibilities:

• Internal:
• Sales teams
• Marketing team
• Finance & administration team
• Warehouse & logistics team
• Procurement team
• Senior leadership team
• External:
• Customers
• Purpose

The Sales Support will help underpin our continued success by providing administrative support to the sales team.

• Key Responsibilities
• Generate new leads and feed through to the sales team for verification
• Assist in creating new records for verified leads, and ensure they have all the information and resources they need – organise and send this to them – includes catalogues, online access etc
• Manage sales email and SMS inbox, allocating to sales team to ensure customers’ questions and needs are met
• Process quotes for customers, ensuring correct cost and margins are applied
• Process customer invoices and credits via e-mail
• Following up on open customer quotes
• Set-up of customer pricing files
• Liaise with customers to help resolve queries
• Upkeep of customer and sales data in Office 365 Dynamics Finance and Operations
• Take minutes and action items from weekly Sales Meeting and any other meetings
• Make appointments and book travel arrangements for Sales team
• Maintain records and give regular updates to sales and customer service teams on any sales campaigns
• Follow up of outstanding customer orders with suppliers, logistics and warehouse
• Request freight pickups and follow up of late deliveries with freight companies
• Work with customers to set up on online ordering and manage web chats
• Qualification and requirements:
• Knowledge, Experience and Expertise
• Essential:
• Demonstrable experience in administrative and/or sales support role(s)
• Experience working in busy high-volume roles
• Good working knowledge of Microsoft Office products
• Desirable:
• Working knowledge and experience using Dynamics 365
• Previous exposure to a sales environment would be highly regarded
• Professional Tertiary Qualifications

• Key Work Behavioural Competencies
• Positive and proactive attitude
• Friendly, customer focused attitude
• Strong numerical skills
• Strong verbal and written communication skills
• Diligent with a high level of attention to detail
• Results focused
• Self-motivated and able to work alone or as part of a team
• Ability to multi task and show initiative
• Quick learner with ability to think on your feet
• Willing to challenge the status quo and look for smarter ways of doing things
• Ability to effectively prioritise tasks
• Exhibit and live out the company values of all interactions with all people being:

• Potential Upward Career Pathway(s)
• Sales Representative
• Data & Reporting Analyst

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Up to 24 leave credits per year
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.