Medical Virtual Assistant (Surgery Scheduler) | WFH and Night Shift

apartmentMy Sahay Global Incorporated placeParañaque scheduleFull-time calendar_month 

We are seeking a detail-oriented and compassionate Medical Virtual Assistant with proven experience in scheduling patient appointments. The ideal candidate will support healthcare providers by managing calendars, coordinating patient visits, and ensuring smooth communication between patients and medical staff.

Key Responsibilities
  • Schedule, reschedule, and confirm patient appointments across multiple platforms.
  • Verify patient information and update records accurately.
  • Coordinate with healthcare teams to manage urgent or priority appointments.
  • Handle cancellations, no-shows, and appointment reminders professionally.
  • Provide clear and empathetic communication to patients via phone, email, or chat.
  • Maintain confidentiality and compliance with HIPAA and other healthcare standards.
Qualifications
  • Previous experience in healthcare accounts or medical virtual assistance.
  • Strong knowledge of appointment scheduling systems (EMR/EHR software preferred).
  • High attention to detail and accuracy in patient data handling.
Benefits
  • Competitive compensation package.
  • Remote work flexibility.
  • Opportunity to grow in a healthcare-focused virtual assistance career.
  • Training and support provided for system tools and workflows.
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