Retail Customer Service Representative (BPO | Onsite)

apartmentGratitude Inc placeCebu City scheduleFull-time calendar_month 

WORK SETUP: Onsite | Shifting Schedule

Role Overview:

Join our Retail Account as a Customer Service Representative! You will handle customer inquiries, resolve issues, and provide exceptional service to retail clients.

Key Responsibilities:

  • Respond to customer inquiries via phone and email.
  • Resolve product and service concerns.
  • Process orders, returns, and exchanges.
  • Document interactions accurately in the system.

Qualifications:

  • HS / SHS / College Undergraduate – with 6 months BPO experience.
  • College Graduate – with or without BPO experience.
  • Excellent English communication skills.
  • Willing to work onsite with shifting schedules.
  • Amenable to Work On Site Arrangement (WOSA)
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