Customer Service Representative - Cagayan de Oro
Ubiquity Cagayan de Oro Full-time
Ubiquity is hiring a Full time Customer Service Representative role in Cagayan de Oro City, Misamis Oriental. Apply now to be part of our team.
Job summary:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning, Afternoon, Evening
- Sunday: Morning, Afternoon, Evening
- No experience required for this role
- Expected salary: ₱17,000 per month
We’re hiring.
Ubiquity is hiring for Customer Service Representatives to join our Financial Account in Cagayan de Oro. Our Customer Service Representatives is an integral role in the operations of our CDO office.The details.
Day-to-day responsibilities:- Attends to customers' needs by answering product and service related queries
- Provides product overview and information about other services and offerings suggesting information about other products and services
- Opens customer accounts by recording account information
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure resolution
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
- With or Without BPO Experience
- At least Highschool Graduate or Careers Shifters are welcome to apply
- Average to excellent Communication Skills
- Amenable to work onsite
- Amenable to work on Graveyard/Night shift schedule
Tip: Best to walk-in Monday to Friday , 10AM-4PM for faster processing of applications. Please prepare and bring your updated resume and Government IDs available.
Site Address:
Ground Floor, Limketkai BPO Bldg.,
Cagayan de Oro, (In front of Robinsons Supermarket)Reminder: We will not in any way collect any sum of money from you during your application / job offer process. Please stay alert on scams or modus pretending to represent our Organization.
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