Business Development Manager

Job Description

• Delivering & performing on the following KPIs for brand/seller partners, through internal & external coordination with concerned departments:
• Content management & optimization
• Campaign strategies & execution
• Chat response representation of the brand/seller
• Operations capacity and process implementation
• Progressive revenue trend and overall online sales performance
• Fostering client relationships; work with sales and marketing teams and other support teams available
• Designing sales growth proposals; handle client communications and prepare client reports; and communicate client agendas to other staff members
• Ensuring clients needs are met and their voices are heard while coordinating with others and fulfilling the contractual day-to-day duties
• Maintaining positive client NPS

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• 2–4 years in E-commerce, Digital Marketing, or Brand Management.
• Hands-on experience with TikTok Shop, Shopee, and Lazada ecosystems.
• Proficient in Excel (data analysis) and PowerPoint (strategic storytelling).
• Proven ability to lead client relationships and manage cross-functional stakeholders.
• Strong commercial skills to secure favorable terms and campaign placements.
• Communication: Fluent in English with high emotional intelligence and interpersonal flexibility.