Team Leader | Onsite - Uptown, BGC Taguig

A Glimpse into Your New Role

We are seeking an experienced and highly motivated Team Leader to oversee and guide a team of professionals within Acquire Intelligence Philippines Inc. The ideal candidate will be responsible for fostering a collaborative environment, ensuring team performance aligns with company goals, and driving continuous improvement.

• Lead, coach, and motivate team members to achieve individual and team performance targets.
• Monitor KPIs, productivity, quality, and service levels, implementing improvement initiatives as needed.
• Conduct performance reviews, provide feedback, and support employee development.
• Manage escalations and resolve complex issues in a timely and professional manner.
• Ensure compliance with company policies, procedures, and operational standards.
• Facilitate team meetings and communicate updates, goals, and expectations.
• Collaborate with stakeholders and cross-functional teams to achieve business objectives.
• Support recruitment, onboarding, training, and workforce development activities.
• Foster a positive, collaborative, and high-performance work environment.
• Prepare and present performance reports and operational insights to management.

• Bachelor's degree in Business Administration, Management, or a related field.
• Experience in a leadership, supervisory, or team management role.
• Proven ability to lead, develop, and motivate teams to achieve targets.
• Strong communication, interpersonal, coaching, and stakeholder management skills.
• Analytical and data-driven approach to problem-solving and decision-making.
• Proficient in Microsoft Office applications and team management/reporting tools.
• Ability to thrive in a fast-paced and dynamic work environment.
• Strong organizational skills, attention to detail, and time management.
• Capable of handling escalations and challenging situations with professionalism and empathy.
• Excellent English communication skills, both written and verbal.

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Curious and Clever: Smart questions spark smart solutions.
• Entrepreneurial Energy: Think like an owner. Solve like a founder.
• Fast with Intent: We move fast and deliver real results.
• Laugh and Learn: We don’t take ourselves too seriously, just our results.