Engagement Project Manager-Individual Contributor

Summary:

Project Manager II is also required to maintain strong working relations with all RealPage personnel.

Primary Role / Responsibilities:

• Oversee deployment/implementation of RealPage products for assigned clients
• Manage project management plans for Add-on and SMB customers
• Partner with RP implementation consultants and subject matter experts to provide a streamlined customer experience including support, and guidance for RP solutions
• Partner with clients to ensure migrations and technical implementations meet client expectations and all deliverables are provided
• Identify client goals and business needs and work to meet them throughout the implementation
• Establish familiarity with RealPage resources and training options to advise on change management and general implementation best-practices
• Serve as a client advocate in driving industry best practices and the evolution of the RealPage Platform functionality, courses, and administrative services integral to their success.
• Project planning: define objectives, create roadmaps and establish timelines.

• Team coordination - assemble the project team, streamline communication and resolve conflicts.
• Risk management - identify risks, devise mitigation strategies, implement contingencies, and resolve issues.
• Performance tracking - monitor progress, track relevant/defined KPIs, and report updates to stakeholders.

Required Skills / Knowledge / Experience:

• Outstanding verbal and written communication skills; excellent presentation skills
• Able to adapt effectively to various audiences and stakeholders; it’s the ability to style step that makes a project manager an effective global communicator
• Credible and effective advisor/coach specifically around change management (cultural, business and technical)
• Proven project and time management skills with ability to thrive in a fast-paced, team environment and handle multiple tasks simultaneously
• Set priorities, develop an action plan, monitor progress towards goals and track details/data/information/activities as directed
• Leverage customer’s perspective to drive priorities and decisions that meet customers’ and own organization’s needs
• Detailed and process oriented; with ability to work on both strategic and tactical initiatives.
• Proven ability to quickly build rapport and credibility with multiple stakeholders across the organization at every level.
• Ability to adapt to change and work well in a dynamic environment
• Advance knowledge of Microsoft Office products
• Ability to allocate resources effectively, set realistic timelines, prioritize/de-prioritize
• Must be willing to work in a fixed night shift schedule
• Must be flexible in terms of work arrangement (On site, Home or Hybrid)