Office based Resolution Specialist (Eastwood Quezon City; Nightshift)
Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification.
We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals
About the Role:
As an Administrative Assistant (Resolution Specialist), you'll be the single point of contact for distressed homeowners, offering guidance, support, and a compassionate ear during their most challenging times then, switching hats, and aggressively making success happen by "motivating" loss mitigation underwriters in the various liquidations departments of every major mortgage servicer in the nation.
Specifically, your responsibilities will include:- Digital filing, document auditing, and financial analysis (attention to detail and math skills are a must)
- Providing exceptional customer support and consultation to homeowners, real estate
- Problem-solving ever-changing complex scenarios of distressed homeownership, while achieving the best solution for our clients
- Managing and organizing workflows in a fast-paced, high-tech office setting
- Maintaining a positive, friendly, and optimistic attitude despite dealing with often difficult
situations
This is an ideal position for highly intelligent, career-oriented individuals who thrive in problem solving, dynamic situations while working as part of a close-knit, mission-driven team.
/What We're Looking For:- A college degree in a related/professional field is preferred, but not required for those with proven experience
- 2-3 years of recent non-virtual, full time office experience with strong math, computer, and communication skills
- A willingness to obtain a real estate license (for compliance purposes only - no sales involved)
- Tech-savvy pro
- Office-based, Eastwood Quezon City
- Should have strong internet connection (minimum of 20 mbps)
- Willing to work night shift 10PM - 7AM, Monday to Friday
Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.