Sales Account Executive (Electrical Appliances)

Key Responsibilities:

• Develop long‑term partnerships with assigned accounts to ensure customer satisfaction and retention.
• Serve as the primary point of contact for key clients, understanding their needs and providing tailored solutions.
• Proactively identify new business opportunities within existing accounts and assigned territories.
• Consistently meet or exceed monthly, quarterly, and annual sales targets.
• Conduct product presentations, negotiate pricing, and prepare proposals and contracts.
• Coordinate with internal teams (marketing, operations, after‑sales) to ensure smooth order processing and delivery.
• Monitor competitor activities, market trends, and customer feedback to recommend strategies for business improvement.
• Generate accurate sales forecasts and reports for management.
• Address customer issues related to service, product information, and order fulfillment in a timely and professional manner.
• Ensure customer satisfaction and escalate concerns when needed.

Qualifications:

• Bachelor’s degree in business, Marketing, or any related field.
• 2–5 years of sales experience in the appliances or consumer electronics industry (industry experience is strictly required).
• Proven background in account development and account management, including managing and nurturing existing customer accounts.
• Strong problem‑solving ability, with experience handling customer concerns, service issues, and maintaining long-term client relationships.
• Demonstrated success in meeting sales targets and identifying opportunities to expand business within assigned accounts.
• Excellent communication and negotiation skills, with the capability to manage and engage key or major customers effectively.
• Proficient in English and basic MS Office (especially Excel for sales tracking and price lists).