Business Development Manager
Department: Sales & Business Development
Employment Type: Full-time
Work location: Makati City
Job Summary
We are seeking a high-caliber, high-drive Business Development Manager (BDM) to spearhead our market expansion and manage a full 360-degree sales lifecycle within the Facilities Management (FM) sector.
The hiring team is looking for a strategic builder who knows how to build a pipeline from scratch, differentiate our outsourced FM value proposition in a crowded market, and ultimately win. Beyond technical sales capability, the successful candidate must demonstrate deep substance, an unyielding professional drive, a passion for growth, and a continuous willingness to learn.
Core Responsibilities (The 360-Degree Sales Process)- Pipeline Generation: Proactively research, prospect, and source new B2B lead generation streams across target commercial sectors (e.g., corporate offices, industrial hubs, retail portfolios, healthcare, and education). You will build and qualify a robust FM pipeline from scratch through targeted cold outreach, networking, and industry positioning.
- Differentiation & Pitching: Conduct deep-dive discovery sessions with facility owners, procurement managers, and C-suite stakeholders to uncover pain points. Tailor and deliver compelling presentations that clearly differentiate our integrated FM solutions from competitors.
- Comprehensive Solutioning: Formulate and design tailored commercial solutions covering both Hard Services (e.g., MEP engineering, HVAC maintenance, asset management, and building systems) and Soft Services (e.g., janitorial services, corporate security, pest control, and housekeeping). Collaborate with technical operations and costing teams to deliver seamless, comprehensive proposals.
- Proposal & RFP Management: Own the end-to-end RFP/RFQ process, drafting high-impact commercial proposals that clearly map out resource deployment, technical methodologies, and pricing models for both hard and soft services.
- Negotiation & Closing: Lead contract negotiations, navigate strict corporate procurement processes, overcome complex technical objections, and secure long-term, profitable multi-year contract wins.
- Relationship Management: Ensure a seamless handover to the operations and site transition teams post-win, maintaining executive-level touchpoints to foster long-term loyalty and contract retention.
- Pipeline Health: Volume, value, and velocity of new qualified hard/soft FM opportunities generated.
- Win Rate: Conversion percentage from qualified RFP/RFQ opportunity to closed-won contract.
- Revenue Target: Net-new annual contract value (ACV) secured.
Qualifications & Requirements
Experience & Execution Capabilities- FM Industry Expertise (is a plus but not required): Minimum of 3–5 years of business development experience specifically within Facilities Management, Property Management, or Corporate Real Estate Services.
- Proven 360 Sales Track Record: Demonstrated history of managing the complete B2B sales lifecycle, successfully bidding on and closing medium-to-large-scale facility service contracts.
- Technical Solutioning Knowledge: Strong foundational understanding of both Hard Services (engineering, operations, and maintenance frameworks) and Soft Services (manpower deployment, cleaning standards, and security protocols) to effectively architect client solutions.
- The "Pipeline" Mindset: Proven ability to build, nurture, and maintain a self-sourced sales pipeline without relying solely on marketing-generated leads or incoming tenders.
- Competitive Differentiation: A proven history of winning contracts based on strategic value, operational compliance, and service excellence rather than competing on price alone.
- Substance Over Fluff: Ability to demonstrate deep industry knowledge, critical thinking, and structured sales methodologies through concrete examples and conversion metrics.
- Attitude & Drive: A resilient, self-motivated mindset that views contract rejections as data points and pursues corporate targets with tenacity.
- Passion & Curiosity: A genuine enthusiasm for the evolving facilities management landscape and a proactive willingness to learn our technical offerings, sustainability frameworks, and proprietary building technologies.
How We Evaluate Candidates
During our interview process, we look for substance over script. Be prepared to share specific case studies of how you built an pipeline from the ground up, how you successfully differentiated your offering against an incumbent service provider, and the exact steps you took to secure the win for potential clients.