Facilities Coordinator - BGC

About the Role:

• Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.
• Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction. Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
• Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
• Maintains files on work orders, proposals, and department files.
• Creates vendor files and checks accuracy on completed paperwork submitted by vendors
• Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
• Assists with the inspections on the facility campus.
• Uses pc and/or PDA for work order system, email, ESS and training.
• Assist with process and procedure training.

About the Person:

• Preferably with familiarity in BPO set-up.
• Min. 1 year working experience in Facilities Management.
• Has experience working with 3rd party vendors
• Good communication skills.
• Excellent Customer service.
• Highly organized
• Can work on site and on shifting schedule within 6-days work week

Perks:

• GUARANTEED NO SALARY DELAYS
• Permanent, Full-time role, Direct and Regular Employment with standard 6 months probationary period
• Yearly/Annual Salary Increase
• 13th month Pay
• Annual Performance Bonus (depending on your performance and company’s performance)
• 7 days Paid Sick Leaves (convertible to cash)
• 7 days Paid Vacation Leaves
• Paternity/Maternity Leaves
• Employee wellness programs
• Free Medical coverage on your 1st day (Intellicare, 150K per illness per annum, employee only, no dependents)
• Free Life Insurance coverage on your 1st day (Etiqah, 1.5M coverage)
• FREE COMPANY TRAININGS (technical training, safety training, online trainings etc) for skill upgrade of employees

We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.