Up to 22K per month - CSR Job/Newbies are Welcome!!!
About the role
This full-time customer service representative (CSR) role at Work Avenue and Business Solutions Incorporated' is an excellent opportunity for those seeking a rewarding career in the dynamic customer service industry. Based in Cebu City, you will be responsible for providing exceptional support to our valued clients, ensuring their needs are met and their satisfaction is our top priority.
What you'll be doing- Responding to inbound customer inquiries via phone, email, and chat in a professional and courteous manner
- Providing accurate information and resolving customer issues and concerns in a timely and efficient manner
- Documenting customer interactions and maintaining detailed records
- Continuously enhancing your product knowledge and staying up-to-date with company policies and procedures
- Collaborating with cross-functional teams to ensure a seamless customer experience
- Demonstrating a commitment to delivering high-quality customer service and exceeding performance targets
- Strong communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
- Excellent problem-solving and critical thinking skills, with the ability to think on your feet and provide effective solutions
- A customer-centric mindset and a genuine passion for delivering exceptional service
- Basic computer skills and the ability to navigate various software applications
- A team-oriented approach and the willingness to contribute to a positive and collaborative work environment
- Newbies with a strong desire to learn and grow are welcome to apply
What we offer
At Work Avenue and Business Solutions Incorporated', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to an attractive salary of up to 22,000 PHP per month, we offer a range of competitive benefits, including:
- Opportunities for professional development and career advancement
- Comprehensive health and wellness benefits
- Generous paid time off and flexible work arrangements
- A collaborative and supportive work environment
About us
Work Avenue and Business Solutions Incorporated' is a leading provider of innovative customer service solutions, serving a diverse range of industries. Our mission is to deliver exceptional experiences that exceed our clients' expectations and contribute to their long-term success.With a strong commitment to our core values of integrity, excellence, and customer-centricity, we are dedicated to creating a work environment where our employees can thrive and grow.
Apply now to become part of our dynamic team and embark on an exciting journey with Work Avenue and Business Solutions Incorporated'!