AR Collections Representative (Healthcare Billing)

We are seeking a detail-oriented and results-driven Claims Representative to join our growing Healthcare BPO team.

In this role, you will be responsible for managing the end-to-end medical billing cycle, ensuring timely collections, following up on unpaid claims, and maintaining healthy cash flow for healthcare providers in the US.

Key Responsibilities:

• Perform follow-ups with insurance companies (payers) on outstanding claims (AR).
• Analyze and resolve denied or rejected claims using payer portals or calling payers directly.
• Work on aging reports to minimize AR days.
• Ensure timely and accurate documentation of all activities in the billing system.
• Coordinate with the billing and coding teams to resolve claim-related issues.
• Maintain compliance with HIPAA and internal data security standards.
• Meet daily, weekly, and monthly productivity and quality targets.

Qualifications:

• Must have experience in Accounts Receivable, Claims, Healthcare Billing or Healthcare Collections
• Willingness to work continuously in night shifts
• Prior experience of working in a medical billing company and use of medical billing software is a definite advantage.
• Knowledge of Healthcare terminology will be considered a plus
• Must be amenable to work onsite at Double Dragon, Pasay

About us

With a focus on innovation and customer-centric service, we are committed to driving positive change in the healthcare industry.

Apply now for this exciting opportunity to join our team!