Sales and Marketing Supervisor (Real Estate)

SALES AND MARKETING SUPERVISOR (REAL ESTATE)

Qualifications:

• Bachelor's degree in Marketing, Business Administration, Management, or a related field.
• Proven experience in sales and marketing, preferably with supervisory or leadership experience.
• Strong knowledge of sales strategies, marketing principles, and customer relationship management.
• A solid understanding of local real estate laws, booking processes, and market terminology is highly advantageous.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to lead, motivate, and supervise a sales and marketing team.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office applications and marketing/sales software.
• Ability to work under pressure and meet sales targets and deadlines.
• Strong organizational and time management skills.
• Professional attitude with a customer-oriented mindset.
• Experience in digital marketing and social media management.
• Knowledge of market research and competitor analysis.
• Ability to prepare sales reports, forecasts, and marketing plans.

Key Duties and Responsibilities:

• Must manage multiple broker accounts, client files, and deal deadlines simultaneously.

• Requires excellent verbal and written skills to liaise clearly between brokers, clients, and internal departments.

• Ability to network, build trust, and maintain long-term partnerships with external broker agencies.

• Crucial for spotting errors in contracts, compliance paperwork, and commission calculations.

• Aptitude for resolving logistical issues during property viewings or delays in documentation.

• Proficiency in managing Customer Relationship Management software (like Salesforce or HubSpot) to track broker activities.

• Mastery of Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace for reporting and presentations.

• Familiarity with virtual meeting tools (Zoom, Teams) and project management platforms.

The core duties and responsibilities are typically categorized into four key areas:

1. Broker Management & Accreditation Recruitment:

Source and accredit new brokers and realty firms through digital platforms, networking, and industry organizations.

1. Marketing & Sales Support Inventory Management:

Update sellers and brokers with current inventory lists, ongoing promos, and price changes.

1. Transaction Coordination & Administration Paperwork Processing: Collect and process buyer documents, contracts, and booking requirements. Monitoring: Track transaction progress to ensure deadlines are met and pending documents are completed prior to turnover.

1. Client & Third-Party Liaison Communication:

Act as the primary point of contact between brokers, internal departments (e.g., Legal, Accounting), and clients.

Inquiry Handling: Answer and screen inquiries professionally, resolving concerns regarding s proposals or property details sale.