Sales Specialist (Account Management)
Elevate Your Career: Join iOPEX as an Sales/Accounts Specialist!
Location: BGC, Taguig | Setup: Onsite (Shifting Schedule)
iOPEX Technologies is looking for dedicated Sales/Accounts Specialists to join our innovative team. If you are proactive, energetic, and ready to embrace a challenge in the heart of BGC, we want to meet you!
As an Accounts Specialist, you are the guardian of customer retention. You’ll manage high-level account activities—from tracking renewals to navigating legacy data—ensuring our clients stay satisfied and our pipeline stays strong.
Your Key Responsibilities:
- Customer Retention & Renewals: Manage the end-to-end renewal process, establishing frameworks to track and maximize contracts.
- Strategic Research: Perform manual deep-dives into legacy data to determine the best support actions for every subscription.
- Cross-Departmental Synergy: Coordinate with various teams to ensure every client concern is resolved swiftly and accurately.
- Data Integrity: Verify and maintain records across CRM tools, comparing data sources to ensure 100% accuracy.
- Pipeline Support: Help track sales prospects as they move through the funnel, identifying trends and opportunities for improvement.
- Client Advocacy: Respond to inquiries, provide documents, and proactively follow up with partners to ensure a seamless experience.
- Experience: 6 months to 2 years of relevant experience in Account Management, Renewals, or Customer Success.
- Tech Savvy: Proficient in MS Office and GSuite (Sheets, Slides, etc.).
- CRM & Tools: Experience with Salesforce (or similar CRMs) is required. Familiarity with Stripe and Heat tools is a huge plus!
- Analytical Mindset: Ability to analyze numbers, assess facts, and use reason to solve complex problems.
- Communication: Excellent communication and negotiation skills; you aren't afraid to ask the right questions.
- Flexibility: Ready to work in a shifting schedule (early hours, evenings, or weekends) in our BGC office.
- Our people enjoy some amazing perks, check out a few below:
- Competitive salary package
- Exciting employee engagement activities
- Stability (Continuously getting pioneer accounts)
- Learning sessions every week
- Fast career growth
- Free Parking Passes
- Accessible location
- HMO
- Leave credits/Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
How to Apply?
Ready to take the lead? Click APPLY NOW or email your updated resume at [email protected] with this email subject (JOB APPLICATION FOR (POSITION) - JOBSTREET)