Healthcare Resource Manager

At MediCard, we believe that diversity and inclusion are essential to fostering innovation, collaboration, and growth. We are committed to creating a workplace where everyone, regardless of gender, race, ethnicity, sexual orientation, disability, or any other characteristic, feels valued and empowered to contribute their unique perspectives and talents.

Our inclusive hiring practices ensure that we attract, hire, and retain the best talent from all backgrounds. We strive to provide equal opportunities for all candidates and promote a culture of respect, fairness, and transparency. We are dedicated to continuously improving our processes and policies to eliminate biases and barriers, ensuring that every employee has the support and resources they need to thrive.

Job Purpose

To ensure reliable, compliant, and cost-effective deployment of medical professionals supporting Medicard’s Corporate Health services by owning medical workforce strategy, third-party staffing partnerships, and provider readiness across Occupational Health and enterprise health programs.

Job Summary

The Healthcare Resource Partner is accountable for the medical manpower engine that enables Corporate Health delivery. This role ensures that the right physicians, nurses, and allied health professionals are available at the right time, in the right configuration, and with the right credentials to support Occupational Health, wellness, lifestyle, and corporate health services.

It ensures workforce models evolve with service demand and clinical standards, rather than remaining static or reactive.

Key Responsibilities:

• Plan, forecast, and fulfill medical staffing requirements across Occupational Health clinics, on-site corporate services, and enterprise health programs
• Define appropriate staffing models aligned to service demand, clinical standards, and scalability objectives
• Balance internal, retainer, and outsourced medical resources to optimize reliability, cost, and flexibility.

• Ensure timely and complete deployment of physicians, nurses, and allied health professionals for scheduled services
• Resolve staffing gaps, last-minute changes, and deployment contingencies with minimal service disruption
• Maintain clear visibility on coverage, utilization, and capacity constraints.

• Manage third-party medical staffing partners, agencies, and service vendors
• Ensure all providers meet credentialing, licensing, compliance, and onboarding requirements
• Monitor partner performance against service quality, reliability, and SLA commitments
• Recommend changes to partner mix based on performance, cost, and scalability considerations.

• Work closely with the Clinical Transformation Lead to ensure deployed providers adhere to clinical pathways and expected physician behaviors
• Support onboarding and orientation of providers to Corporate Health standards, documentation, and workflows
• Address quality or compliance concerns related to medical resource deployment

• Six to ten years of experience in healthcare operations, medical staffing, or workforce management
• Strong experience managing physician, nurse, or allied health resource pools
• Proven ability to govern third-party vendors and staffing partners
• Comfort operating in high-volume, time-sensitive healthcare environments
• Ability to work cross-functionally with clinical, operational, and innovation teams.

Work Set-Up: Hybrid, 3-4 days onsite per week

For your appreciation, these are some of the benefits that we are offering.

✅ Guaranteed 14th-month pay

✅ Annual Performance Bonus (Subject to both company and individual performance)

✅ Retirement Plan

✅ HMO with free 2 dependents (upon hire for Principal and upon regularization for the eligible dependents)

✅ 15 days VL and 15 days SL (Pro-rated for mid-year hire)

✅ Group Life Insurance

✅ Protection benefits, and a lot more w/c will be discussed during the job offer stage.

Should you be interested, please feel free to submit your updated résumé and complete the required questions to proceed with and expedite your hiring process.