Front Office Associate
SotoGrande Hotel & Resort Lapu-Lapu Full-time
- Greet and welcome guests in a professional and friendly manner
- Handle guest check-in and check-out procedures efficiently
- Manage room reservations, bookings, and cancellations
- Answer phone calls, emails, and guest inquiries promptly
- Provide accurate information about hotel services, facilities, and local attractions
- Handle guest concerns, complaints, and special requests courteously
- Coordinate with housekeeping and other departments for room status updates
- Maintain updated guest records and ensure data accuracy in the system
- Process payments, issue receipts, and manage billing transactions
- Ensure the front desk area is clean, organized, and presentable
Marriott InternationalMandaue, 3 km from Lapu-Lapu
Description for Internal Candidates
The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space...
Lapu-Lapu
Job Description
Posted on 29 April 2026
The Front Desk Officer is responsible for managing the reception area, welcoming guests, and providing excellent customer service. This role ensures smooth check-in and check-out processes while handling...
Badian Island Wellness ResortCebu City, 6 km from Lapu-Lapu
Qualifications & experience
• Hospitality/Tourism graduate is an advantage
• Experience is an advantage
• Excellent communication skills
• Fresh graduates are welcome to apply
Tasks & responsibilities
• Welcoming guests Check-in process...