Project Manager Services Coordinator II

Job Description

Description

The Project Coordinator must provide support to the Project Management Office. They are required to assist in tracking shipments, provide assistance for internal and external audits, managing of service requests, and assisting the Project Managers for any needed information or requirements they may require for the project.

Responsibilities

Functional Expertise:

• Work with the PMO to develop the processes, tools, training, and governance around financials of projects. This includes but not limited to, budget tracking (from Sales), expenses (hours, travel, misc. job expenses), invoicing to customer, recognition of revenue, subcontractor PO's (raising a POR), payment to subcontractors (receipt of PO), can extract report for expense. etc. - OFCI Projects primarily
• Work with the PMO to develop the requirements needed for PMO from internal Vertiv groups (Procurement). Work with those internal groups to ensure requirements are being met.
• Tracking shipment of equipment and uploading POD in SmartSheet.
• Tasks to assist PMO for any needed information or any requirement they may need for the project.
• Tasks to assist PMO on managing the SR's, assigning tasks to resources, etc.
• Tasks to assists in closing SR when a project is completed, and the Project in the Project Module is closed.
• Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored.
• Assist with all internal and external audit requests.

Customer Commitment:

• Completes workload on time. Monitors if transactions are processed in a timely manner.
• Implements error-proofing method to ensure all transactions done are accurately.
• Participates in meetings and discussions with customers.
• Coordinates with other teams/support to complete the request of customers.

Internal Communication:

• Plans, executes, and manages own workload and projects in cooperation with line leaders.
• Assists in leading team meetings, huddles, and information cascades. Communicates with the team on best practices, lessons learned, process and product updates during team huddles/meetings.

Continuous Improvement:

• Identifies problems areas and sources, offers possible solutions and escalates to line leaders/seniors when necessary.
• Completes personal individual development plan and implements agreed training/development activities.
• Assists the team lead in identifying team opportunities and challenges. Provide sound recommendations to line leaders and/or stakeholders by translating, enhancing, and consolidating information into forms that can be used for decision making of the top management.
• Support projects related to quality improvement.

Team Support and Development:

• Actively participates in team activities and initiatives.
• Fulfil other reasonable duties and projects as required.
• Serves as back-up for next level similar or related function for business continuity.
• Serves as point-of-escalation for product-specific technical/procedural queries from peers and junior members.
• Manages/handles at least 1 company/platform/business unit project/initiative.
• Coordinates and networks with other members of the team to complete assigned tasks.
• Participates in cross-business unit committees as a contributor.

EDUCATION & CERTIFICATIONS:

• Bachelor's degree in business or related discipline

• 2 or more years of experience focused on project coordination.
• Knowledgeable of MS Outlook and MS Office applications
• Knowledge in various software applications such as: SharePoint, Oracle and Smartsheet

COMPETENCIES:

• Must be self-starter, adaptable and flexible to operate with minimal direction and little or no supervision while working in a complex and changing environment
• Exercise independent judgment and discretion with ability to identify problems and make recommendations for resolution
• Demonstrated leadership, strong dedication to teamwork and integrity within professional environment
• Professional written and verbal communication skills