Restaurant Manager (Du Hsiao Yueh Taiwanese Restaurant – NCR)

• Executes Quality Service and Cleanliness Standards of the Restaurant
• Ensures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up on complaints and takes corrective actions to ensure Customer Satisfaction.

• Recommends, coordinates, and assists in implementing Sales Building Programs with the Operations/ Concept Manager.
• Conducts analysis and evaluation of current marketing trends and program results.

• Assists in selecting new personnel; recommends promotions and oversees the execution of training and development of the personnel in his/her Restaurant.
• Coaches employees to ensure their understanding of Company Quality Service and Cleanliness standards.
• Ensures timely completion of performance appraisals within the restaurant according to guidelines; conducts formal performance appraisals of supervisors and validates the performance of staff members accomplished by the supervisors.
• Maintains positive employee relations by promoting Teamwork and administering fair feedback and communication systems within the restaurant.

• Monitors Sales, Labor Costs, and other controllable costs by identifying deviations from desired/ planned results.
• Manages inventory of all supplies issued to his department.
• Controls restaurant expenses according to plan/ budget; reviews store performance weekly; conducts business reviews periodically and makes recommendations accordingly.
• Develop and execute a corrective action plan on identified cost deviations from any of the above.

• Staff Schedules
• Validates Payroll Computation
• Validates Tip Computation
• Operations Sales Report
• Periodic Reports
• Other reports required by his/her superior

 J.  Performs Other Related Duties and Functions Assigned by his/her Superior

Job Specifications:

• Graduate of any four (4) year course
• With at least three (3) years of working experience in the same position preferably in Casual Dining and/or Fine Dining Restaurant
• Knowledgeable in P&L, Store Marketing, and People Management
• Ability to Interview, Hire, and Train staff
• With Excellent Communication Skills
• Can work long hours
• Available to start ASAP

• Excellent career growth and development opportunities
• Competitive salary and Service Charge
• With Sales Incentives
• 10% discount on all Viva Food Restaurants