Key Account Manager
Converge ICT Solutions Manila Full-time
Responsible for managing and growing strategic accounts within the BPO and Shared Services sector. The role focuses on driving revenue growth, ensuring client satisfaction, and positioning Converge ICT Solutions as a critical partner in delivering high-performance connectivity and digital infrastructure that supports mission-critical operations.
Qualifications- Bachelor's degree in Business Administration, Marketing, IT, Engineering, or related field
- Minimum of 5-10 years of experience in enterprise sales, key account management, or ICT solutions
- Proven track record of managing large enterprise or BPO/Shared Services accounts
- Experience in telecommunications, ISP, or technology solutions selling is highly preferred
- Strong exposure to BPO industry operations (voice, non-voice, WFH/hybrid, multi-site setups)
- Demonstrated ability to engage and influence C-level executives and decision-makers
- Experience in handling end-to-end sales cycles (prospecting to closing and renewals)
- Knowledge of connectivity solutions (Fiber, MPLS, SD-WAN, Internet Leased Line)
- Familiarity with cloud, data center, and managed services offerings is an advantage
- Strong understanding of SLAs, uptime requirements, and redundancy planning
- Proven ability to meet or exceed revenue targets and KPIs
- Excellent communication, presentation, and negotiation skills
- Strong analytical and account planning capabilities
- Ability to work cross-functionally with technical and operations teams
- Proficient in CRM tools and Microsoft Office (Excel, PowerPoint, Word)
PlusfortyManila
About the Role
We're looking for a hands-on Retail Sales & Key Account Manager to manage the day-to-day commercial execution of our retail business and support the continued expansion of our brands across key US retailers.
This role is highly...
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in enterprise sales, key account management, or ICT solutions
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• Experience in telecommunications, ISP, or technology solutions selling is highly preferred
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