Reference Data - Trade Lifecycle Associate I

apartmentJP Morgan Chase & Co placeMuntinlupa scheduleFull-time calendar_month 

Join our dynamic team as a Transaction Processing Associate and shape the future of custody operations. Unlock your potential with JPMorgan and drive excellence in fund management

As an Associate within the Custody Manila team, you will perform static setup related activities to facilitate seamless operations and ensure client satisfaction. You will collaborate with the team to execute processes, enhance workflows, and manage escalations, thereby contributing to the strategic objectives of the department.

Job responsibilities
  • Perform asset setup, recertification, and related activities
  • Perform client account setup and related activities
  • Perform callbacks of SSIs to Transfer Agents/ Fund Administrators
  • Ensure all tasks are completed within required SLAs and escalate issues to the immediate manager
  • Assist in daily monitoring of requests received
  • Work closely with offshore partners to provide seamless delivery of required tasks
  • Maintain Weekly and Monthly Metrics Reports to management and stakeholders and lead the governance meetings with stakeholders
  • Update SOPs and ensure compliance with controls
  • Work with manager to identify and execute process streamlining opportunities
  • Work on various BAU Projects assigned from time to time & ensure timely completion of projects
Required qualifications, capabilities, and skills
  • At least 3 years of experience in Banking Operations or Financial Services Operations
  • Knowledge of financial instruments and trade life lifecycle
  • Strong attention to details
  • Able to work in fast paced environment
  • Flexible and adaptable to changes in process and organization
  • Strong team player
  • Highly coachable and open to feedback
  • Good written and verbal communication skills and able to escalate timely and clearly
Preferred qualifications, capabilities, and skills
  • Bachelor's degree in a relevant field
  • Experienced on process improvement
  • Experienced on scripting intelligent automation tools
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