Financial analyst

Job Description

Posted on 2 June 2025

• Ensures that the closure of payments is accurately captured and performs complex reconciliations on customer payments.
• Responds to customer queries through calls and emails.
• Identifies the root cause of user account issues and areas of improvement.
• Works across different teams to drive process improvements and resolve escalations and discrepancies on customer accounts.
• Performs Quality Control and conducts refresher training with the team.

• Native Spanish speaker.
• Prior experience in a similar BPO setting or in a Finance role and has working knowledge on Oracle Financials or other Finance ERP tools.
• Knowledge on Outlook, Word and Excel or similar desktop applications.
• Preferably with background in Cash Application process, Collections or Billing Process.
• Preferably with a Bachelor's Degree.

Work location

PASAY CITY, NCR, FOURTH DISTRICT

Remarks

Nature of business: Other service activities

Amazon Operation Services Philippines, Inc. hereby declares that the above-named foreign national is able, willing, and qualified to perform the services and job description for this position. The company has the intention to employ the said foreign national and apply for an Alien Employment Permit with the Department of Labor and Employment - National Capital Region located at 967 Maligaya Street, Malate, Manila.

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