Employee Relations Supervisor

About the role

As Employee Relations Supervisor, you will be instrumental in creating a supportive work environment, managing employee concerns, and implementing policies that align with our company values and legal requirements. This role bridges the gap between employees and management, ensuring that all parties work collaboratively towards our shared objectives.

1. Manage employee concerns, grievances, and disputes through fair and impartial investigation and resolution processes
2. Develop and implement employee relations policies and procedures that promote workplace harmony and comply with labour regulations
3. Conduct employee engagement surveys and analyse feedback to identify areas for improvement in workplace culture
4. Provide guidance and support to line managers on employee relations matters, performance management, and disciplinary procedures
5. Facilitate communication between employees and management through regular meetings, town halls, and other engagement initiatives
6. Monitor workplace compliance with employment laws and regulations, advising management on legal requirements
7. Support the development and delivery of training programmes focused on employee development, leadership, and workplace conduct
8. Maintain accurate employee records and documentation related to relations matters, ensuring confidentiality
9. Conduct exit interviews and analyse turnover trends to inform retention strategies
10. Collaborate with the HR team to design and execute employee recognition and rewards programmes

1. Bachelor's degree in Human Resources, Industrial Relations, Business Administration, or a related field
2. Minimum 3-5 years of professional experience in employee relations, HR, or industrial relations roles
3. Strong knowledge of Philippine labour laws and employment regulations
4. Excellent communication and interpersonal skills, with the ability to handle sensitive situations with discretion and professionalism
5. Proven ability to investigate and resolve employee grievances impartially and fairly
6. Demonstrated experience in developing and implementing HR policies and procedures
7. Strong analytical and problem-solving skills with the ability to identify workplace issues and propose effective solutions
8. Proficiency in Microsoft Office applications and HR information systems
9. Ability to work collaboratively with employees at all levels whilst maintaining professional boundaries
10. Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
11. Experience in conducting training programmes and employee engagement initiatives

What we offer

We believe in investing in our people and creating a workplace where you can thrive both professionally and personally.

Apply now

Join QQ English and be part of a growing organisation committed to excellence and employee success.