Sales Supervisor
QRAFT CABINET SOLUTIONS INC. is a custom cabinet manufacturer based in Consolacion, Cebu. We are a young company driven with the mission of delivering great customer experience, excellence craftsmanship that is affordable to the mid range market.
We are looking for individuals that has the vigor and the enthusiasm to embody what we believe will help us achieve our mission. We live each day embodying customer commitment, quality in our work, integrity, cost consciousness and collaborative teamwork.
SALES SUPERVISOR
Job Description
We are seeking a detail-oriented, thorough, and organized sales supervisor to join our growing team. In this position, you will play a key role in providing excellent customer service and growing company revenue. You will supervise and coordinate the schedules of the sales representatives to meet and exceed sales quotas.
Sales Supervisor Duties and Responsibilities- Understand customer needs and offer solutions and support
- Organize and coordinate sales designers schedules
- Build new customer base to maximize sales
- Recruit, hire, and train new sales designers
- Receive and report on all sales leads and performance of various products
- Supervise sales designers and assistants
- Answer potential customer questions and follow-up call questions
- Work with sales team when closing sales
- Track weekly, monthly, and quarterly performance and sales metrics
- Meet all sales quotas and goals
- Addresses customer complaints related to product or service sales.
- Analyze competitor pricing proposals and sales strategies.
- Oversee the maintenance of customer databases.
- Monitors site visits to clients are done properly by sales representatives.
- Reviews and approves designs and sales contracts for submission to client.
- Bachelor’s degree in Architecture or Interior Designer with experience on sales or customer service.
- Two (2) years’ previous experience in customer support, client services, sales, or a related field
- Demonstrated and proven sales results
- Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Google docs.
- Focused on customer service
- Excellent verbal and written communication skills
- Persuasive and goal-oriented
- In-depth understanding of company services and its position in the market
- Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
- Ability to multitask, prioritize, and manage time efficiently
Benefits:
- Starting Salary: ₱25,000.00
- Sales Incentives
- Government-Mandated Benefits
- 10 days combined Sick Leave and Vacation Leave (SL/VL)
- HMO Coverage upon completion of the 1st year of employment