Call center agent
Quezon City
Job Description
Posted on 5 May 2025- Answers and initiates a variety of real-time inbound and outbound voice and non- voice based services.
- Verifies and updates customer information, responds to queries and resolves issues.
- Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
- Accurately document and update records and databases in accordance with prescribed formats and required systems.
- Provides transaction processing support to clients.
- Performs a variety of transactions ranging from data entry, updating records, invoices and claims to verifying information and closing transactions
- At least 18 years old and have excellent English communication skills
- Must have completed high school or senior high school
- Customer service, collections or sales experience in a call center industry is preferred but not required
- Have working knowledge of computers and the Internet, and able to type at least 35-40 words per minute
- Can successfully communicate with customers to gather information and learn about their needs and expectations
- Collaborate with others to ensure the customer issues are resolved
Work location
QUEZON CITY, NCR, SECOND DISTRICT
Remarks
No additional remarks
Apply now
Stark Asia Solutions Inc.Quezon City
Job Summary:
We are seeking a dedicated and customer-focused Call Center Agent to join our team. The successful candidate will be responsible for handling incoming and/or outgoing customer calls, providing support, resolving issues, and ensuring...
Taguig, 15 km from Quezon City
dependents on Day 1 of employment
Vacation and sick leaves entitlement
Weekends off fixed night shift schedule for most lines of businesses
Retirement Plan
Responsibilities: As a member of the Call Center team, you’ll handle customer service calls from...
Quezon City
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila!
If you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity...