Sales Support Specialist - BPO Voice/Back-Office | Bridgetowne, QC | Up to 30k!
Concentrix Quezon City Full-time
Sales Support Specialist - BPO Voice/Back-Office | Bridgetowne, QC
Job Summary
The Sales Support Specialist is responsible for coordinating with vendors and utility service providers to verify service availability for customer locations. This role plays a critical part in ensuring that proposed customer solutions are feasible and ready for deployment by confirming access to essential services such as electricity, water, and gas.The position is operationally focused and does not involve direct interaction with customers.
Key Responsibilities- Conduct outbound calls to vendors, suppliers, and utility companies to confirm service availability at specific addresses
- Identify and verify the availability of essential utilities, including electricity, water, and gas services
- Gather accurate and up-to-date information to support customer relocation and
- Ensure all required services are available and aligned with proposed customer
- Maintain detailed and accurate records of vendor responses and service availability status
- Coordinate with internal teams to provide verified information needed for solution
- Follow standard procedures and workflows to ensure consistency and efficiency in
service verification
Qualifications- 1 year of BPO experience
- Strong communication skills, particularly in handling outbound calls professionally
- Ability to gather, verify, and document information with high accuracy
- Detail-oriented with strong organizational skills
- Ability to work independently and manage repetitive tasks efficiently
- Basic proficiency in using CRM systems or data entry tools
- Previous experience in support, operations, or coordination roles is a plus
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About the Job
Location: Makati
Corporate Title: Junior Officer to Manager
Work Arrangement: On-site
Our Consumer Lending team is looking for experienced professionals to join us in Makati with the role of Sales Support Officer.
In this role you...