Senior Recruitment Specialist/Recruitment Supervisor

Supervises: Recruitment Specialists, Junior Recruiters, Recruitment Coordinators

Company Overview

Uplift Global BPO is a performance-driven Business Process Outsourcing company that provides world-class service across various industries. We are committed to operational excellence, innovation, and a people-first culture that supports both our clients and employees in reaching their full potential.

Position Summary

As a Senior Recruitment Specialist / Recruitment Supervisor, you will oversee high-volume recruitment efforts while supervising a team of recruiters. You’ll play a key leadership role in driving recruitment strategies, optimizing talent acquisition processes, and ensuring alignment with Uplift Global BPO's workforce goals.

Key Responsibilities

• Lead and manage the full-cycle recruitment process for a wide range of roles, particularly within BPO operations.
• Work with department leaders to understand current and future staffing needs and build workforce planning strategies accordingly.
• Develop and implement targeted sourcing plans using online job boards, social media, career fairs, and partnerships.

• Supervise, coach, and mentor a team of recruiters and coordinators to ensure hiring goals and service-level expectations are met.
• Assign requisitions and manage daily team workflows to ensure an organized and responsive recruitment operation.
• Conduct regular team meetings, provide feedback, and support individual growth and performance improvements.

• Monitor recruitment metrics such as time-to-fill, cost-per-hire, sourcing channel efficiency, and quality of hire.
• Identify gaps and implement improvements in sourcing, candidate experience, and onboarding coordination.
• Ensure compliance with labor laws, internal policies, and data privacy standards.

• Ensure a seamless candidate experience from initial contact through onboarding.
• Collaborate closely with HR and operations teams to forecast hiring needs and align recruiting plans.
• Act as a point of escalation for candidate or process concerns.

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field.
• At least 5 years of progressive recruitment experience, with 1 + years in a supervisory or team lead role, ideally in a BPO or high-volume environment.
• Proven ability to lead recruitment teams and manage multiple open roles across functions.
• Expertise in using Applicant Tracking Systems (ATS), sourcing platforms, and HRIS tools.
• Strong leadership, decision-making, and problem-solving skills.
• Excellent communication and interpersonal abilities.

• Familiarity with Philippine labor laws (or applicable regional laws, if international).
• Experience with employer branding initiatives and recruitment marketing.
• Certifications such as CIR, AIRS, SHRM-CP, or equivalent are a plus.
• High level of professionalism, discretion, and organizational awareness.

• 30,000 – 35,000 monthly
• Health and wellness benefits
• Career development and training programs
• Inclusive and collaborative work environment
• Opportunity to make a real impact in a growing company
• Free meal
• HMO after 90 days