Facility Administrator (BPO | Office)

Reports To: Facilities Manager

Key Responsibilities:

• Oversee general upkeep and cleanliness of office premises, ensuring that all facilities are maintained to BPO operational standards.
• Coordinate with building administration, service providers, and contractors for maintenance, repairs, utilities, and other facility-related concerns.
• Manage and track facility maintenance tickets; ensure timely resolution of issues such as HVAC, electrical, plumbing, and IT infrastructure support (in coordination with respective departments).
• Assist in office space planning, workstation assignments, and coordination of site improvements or minor fit-out projects.
• Maintain inventory and procurement of facility supplies including office utilities, janitorial materials, and tools.
• Ensure compliance with health and safety regulations, support workplace safety practices, and assist with emergency preparedness.
• Monitor and report on utility usage, facilities-related expenses, and vendor performance.
• Maintain accurate records for inspections, permits, contracts, and maintenance logs.
• Support business continuity by ensuring operational readiness of the facility.

Qualifications:

• Bachelors degree in Business Administration, Facilities Management, or related field preferred.
• Minimum of 1-2 years experience in facilities or administrative support, preferably within a BPO or corporate setting.
• Strong coordination and vendor management skills.
• Excellent interpersonal and communication abilities.
• Proactive, highly organized, and capable of handling multiple tasks.
• Knowledge of basic building systems and facility safety standards.
• Proficient in MS Office tools and experience with facility ticketing systems is a plus.
• Willing to be assigned on-site in Davao City.