Massive Hiring! | Customer Service Representative | Online Shopping | Tarlac
Sutherland Tarlac Full-time
As a Customer Service Associate for our Online Shopping & E-Commerce account in Tarlac, and you'll be handling order-related inquiries. You'll assist customers with return or refund issues, guide them through the process of returning items, and help them change or cancel their orders as needed.
Your support will ensure a seamless shopping experience for our customers, enhancing their trust in our services.
What you’ll bring to the table:
- Maintain strong operational knowledge of products and services, prices, marketing, and promotional events;
- Provide clear and professional answers to various questions regarding customers’ order issues;
- Meet all productivity and quality requirements and guidelines;
- Model and work by the company's core values; and
- Achieve and maintain required metrics and goals
You’ll be a great match if you have:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge of computers
- Good customer service and problem-solving skills
- Hands-on experience using AI tools (e.g., ChatGPT) and good judgement to verify outputs.
The good stuff coming your way:
At Sutherland, you’re a big deal. That’s why from day one, you’ll enjoy perks and benefits designed to help you grow, achieve more, and build the career you deserve.- Paid training
- Paid time off
- Vision, dental, and health benefits
- HMO + Dependent
- Flexible scheduling based on program needs
- Performance incentives on selected programs
- World-class virtual support
- Career development & advancement opportunities
Ensure your line stays open between 10 AM and 7 PM as our team may reach out.
Linkage Web DevelopmentAngeles, 38 km from Tarlac
📢 We're Hiring: Customer Service Representatives
Are you a people person with strong communication skills and a passion for helping customers? We're looking for motivated individuals to join our team as Customer Service Representatives...
Work Avenue and Business Solutions Inc.Angeles, 38 km from Tarlac
of interactions. Qualified candidates must have at least 6 months of customer service experience and possess strong English communication skills. High School and Senior High School graduates are welcome to apply.
Key Responsibilities
• Provide technical support...
PA SUPPORT SUBIC LTD., INC.Tarlac
Has a Bachelor’s/College Degree (any field)
• Has excellent interpersonal skills and can build strong
rapport with customers
• Has strong verbal and written English communication skills
⚡ Is highly adaptable and thrives in a fast-paced...