Site Reliability Engineering Head

Job Description

• Define and execute the SRE strategy aligned with the bank's technology vision and regulatory requirements.
• Build, lead, and mentor a high-performing team of SREs, fostering a culture of accountability, learning, and continuous improvement.
• Collaborate with product, infrastructure, and engineering leaders to integrate reliability practices across the SDLC.

• Drive service-level objectives (SLOs), service-level indicators (SLIs), and error budgets across business-critical systems.
• Oversee the design and implementation of monitoring, alerting, and automated response systems to ensure platform uptime and performance.
• Implement robust incident management practices, including root cause analysis, blameless postmortems, and reliability reporting.

• Champion automation in deployment, scaling, and recovery processes to eliminate toil and improve system efficiency.
• Guide the modernization of legacy systems towards cloud-native and containerized architectures (e.g., Kubernetes, Docker).
• Lead capacity planning, disaster recovery, and business continuity initiatives.

• Ensure adherence to banking regulations, data protection laws, and cybersecurity standards in all SRE operations.
• Collaborate with cybersecurity and risk teams to mitigate risks and support audit and compliance requirements.

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in infrastructure, systems engineering, or SRE, including 5+ years in leadership roles.
• Proven track record of driving reliability in highly regulated, 24/7 environmentspreferably in financial services or banking.
• Deep knowledge of cloud platforms (AWS, Azure, or GCP), DevOps toolchains, observability tools (e.g., Prometheus, Grafana), and CI/CD pipelines.
• Strong programming/scripting skills (e.g., Python, Go, Bash).
• Excellent communication, leadership, and stakeholder management skills.