Quality analyst - Taguig
Taguig
Job Description
Posted on 26 August 2025Position title: Quality Management Advisor
Vacancy (1)
Job Description:
The Quality Management Advisor is primarily responsible for the delivery of transaction monitoring support and measurement of quality of work delivered, in whatever channel the business manages its interactions or as defined by Quality Evaluation Requirements and Processes.The individual reports to the Quality Team Lead supporting a particular or multiple business units.
Name of foreign national intending to apply for the position:
Name: Carlos Alfredo Alvarado CastanedaAddress: Taguig City
Nationality: Salvadoran
Intended period of employment: two (2) years
Qualifications/Requirements- Preferably with a Bachelor’s Degree / At least 2 years of College Education.
- At least 2 years in any Service Related Business within the BPO or Contact Center Industry.
- Experience in Quality Assurance, Reports, Analysis and Process Improvement of at least 1 year.
- Experience and Knowledge of QA Reporting Tools and Methodologies – Beginner to Intermediate Excellent Organizational, English Oral, Written and Comprehension (Reading & Auditory) Skills; may need to be fluent in a certain language (Oral, Written & Comprehension) as required by the business such as French, Spanish, Brazil Portuguese, etc.
Work location
TAGUIG CITY, NCR, FOURTH DISTRICT
Remarks
No additional remarks
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