Quality analyst - Taguig

placeTaguig calendar_month 

Job Description

Posted on 26 August 2025

Position title: Quality Management Advisor

Vacancy (1)

Job Description:

The Quality Management Advisor is primarily responsible for the delivery of transaction monitoring support and measurement of quality of work delivered, in whatever channel the business manages its interactions or as defined by Quality Evaluation Requirements and Processes.

The individual reports to the Quality Team Lead supporting a particular or multiple business units.

Name of foreign national intending to apply for the position:

Name: Carlos Alfredo Alvarado Castaneda
Address: Taguig City
Nationality: Salvadoran

Intended period of employment: two (2) years

Qualifications/Requirements
  • Preferably with a Bachelor’s Degree / At least 2 years of College Education.
  • At least 2 years in any Service Related Business within the BPO or Contact Center Industry.
  • Experience in Quality Assurance, Reports, Analysis and Process Improvement of at least 1 year.
  • Experience and Knowledge of QA Reporting Tools and Methodologies – Beginner to Intermediate Excellent Organizational, English Oral, Written and Comprehension (Reading & Auditory) Skills; may need to be fluent in a certain language (Oral, Written & Comprehension) as required by the business such as French, Spanish, Brazil Portuguese, etc.

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

Apply now

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