Customer Service Representative

We are looking for an experienced and customer-focused Customer Service Representative with at least 2 years of experience in handling customer concerns, inquiries, and support services. The ideal candidate should have excellent communication skills and the ability to resolve issues professionally and efficiently.

• Duties and Responsibilities:
• Handle inbound and outbound customer calls, emails, or chats
• Respond to customer inquiries and resolve complaints in a timely manner
• Provide accurate information about products and services
• Maintain customer records and update account information
• Escalate complex issues to the appropriate department when necessary
• Ensure customer satisfaction and meet performance targets