Sales Manager (BPO)

This role requires strong experience in cold calling, appointment setting, and building long-term client relationships.

Key Responsibilities:

• Manage and grow assigned sales accounts in the BPO sector.
• Oversee lead generation activities to build a strong sales pipeline.
• Conduct and monitor cold calling and appointment setting activities to ensure targets are met.
• Develop and implement sales strategies to achieve revenue goals.
• Build, mentor, and motivate a sales team to deliver outstanding performance.
• Collaborate with operations and management to ensure client needs are met.
• Track sales metrics and provide regular reports on performance.

Qualifications:

• Proven experience as a Sales Manager or in a similar sales leadership role, preferably in a BPO or outsourcing industry.
• Strong background in lead generation, cold calling, and appointment setting.
• Excellent communication, negotiation, and client relationship management skills.
• Results-driven with the ability to meet or exceed sales targets.
• Leadership experience with the ability to manage and coach a sales team.
• Flexible, adaptable, and able to thrive in a fast-paced environment.