Technical Support Representative | Get up to 24K monthly + 23K incentives
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 5pm. You may visit TTEC Cebu office at eBloc Tower 2, Geonson Street, Asiatown IT Park.
What You’ll be Doing
Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll- Bring your passion and love for technology to know what’s going on with the latest technology products and help customers
- Follow up on specific issues and resolve to completion
- Completed senior high school or two years in college
- At least 3 months of BPO experience
- If high school graduate (old curriculum), candidate must have at least 2 years BPO voice experience
- Recognize, apply and explain your product or service knowledge
- Computer experience
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/phl/ for more information.