Sales Operations Manager

Overview

This is a cross-functional, high-trust role designed for a positive, energetic operator who thrives in a fast-moving, founder-led environment and comfortably wears multiple hats.

Part time (20 hours per week)

Central Timezone

1. Executive & Founder Support

• Manage daily inbox triage, surface priority communications, and draft routine replies.
• Coordinate calendar scheduling, meeting logistics, and detailed agendas/notes.
• Maintain daily and weekly founder priority lists to eliminate administrative bottlenecks.
• Support travel planning and detailed itinerary creation.

1. Accounting & ERP Management (Cin7 Core & QuickBooks)

• Map ingredient numbers to suppliers and finished goods to customer numbers within Cin7 Core.
• Input customer/supplier data and finished product recipes to drive inventory planning.
• Issue Purchase Orders (POs), invoice customers, and manage distinct pricing structures.
• Track revenue streams across Amazon and Shopify, and perform monthly expense reconciliations.

1. Trade Show & Event Logistics

• Coordinate trade show planning, timelines, shipping requirements, and booth materials.
• Track event checklists and manage sample inventory, signage, and printed assets.
• Support pre-show scheduling, attendee coordination, and structured post-show follow-ups.

1. Sales, Operations & Marketing Support

• Support sales admin workflows, maintain CRM hygiene, and coordinate retail sample requests.
• Route incoming customer opportunities from platforms like Opener to the right team members.
• Assist with EDI-related admin workflows and manage inbound customer/retailer messages.
• Handle customer-facing social messages and support lightweight social posting workflows.

• Experience: 5–10 years of strong experience supporting executive-level management. Experience in venture capital, private equity, legal, or banking is highly desired.
• Industry Knowledge: Significant experience working within the consumer packaged food and beverage (CPG) space, including e-commerce.
• Systems & Tech: Deep proficiency in advanced Excel, Cin7 Core (DEAR), QuickBooks, and Shopify.
• Communication: Exceptional written and verbal English communication skills.
• Education: Bachelor's degree required; a business degree is preferred.
• Core Traits: Problem solver with keen judgment, high resilience under high expectations, and a roll-up-your-sleeves approach.