Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE

Roles and Responsibilities:

• Receive and answer inbound calls.
• Handle customer requests, issues, and other concerns.
• Respond to queries raised by customers and clients.
• Make outbound calls to contact customers or clients.
• Send messages to customers through chat or email.
• Process payments and returns for customers or clients.

Qualifications:

• At least high school (old curriculum) or senior high school level.
• College-level and graduates are encouraged to apply!
• Must be able to speak and understand English well.
• Customer service experience is an advantage but not required.
• Knowledgeable of basic computer processes.
• No experience in the BPO industry? Come and join us!
• Should be willing to work on-site (this is an on-site position).
• Should be willing to work full-time (this is not a part-time position).
• Should be willing to undergo training.
• Available to start immediately.

What we offer:

• Inclusive training with full pay.
• Earn as much as PHP 25,000.00 after contract signing!
• Receive sign up bonuses worth PHP 10,000.00!
• Receive account-specific and performance incentives.
• Uncapped employee referral incentives!
• Weekends are rest days while in training!
• Assignment to very easy international accounts!
• Perks and benefits with our corporate partners!
• Social/sleeping lounge and fitness gym for all employees.
• Skills development opportunities
• Career advancement opportunities
• Regular company activities for all!

Who we are:

By leveraging the latest, most advanced technology, we ensure that our clients benefit from our expertise, industry knowledge, and the most up-to-date business solutions, all aimed at delivering the highest return on investment.

Seize the opportunity to advance your career with us! Visit our recruitment office on the Ground Floor of the Cebu Exchange Tower on weekdays from 8:00 am to 4:00 pm. Join us now and #RedefineYourFuture!